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As a small business owner, you’re constantly taking on new projects. 
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Running a retail shop or other small business is exciting. Opportunities and risks loom around every corner. 
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As a retail business owner, you rely on your small team every day.
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Sometimes keeping talented employees happy is a challenge in a fast-paced retail environment. Skilled staff makes all the difference to your shop and your customers.
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How would you respond to an angry customer?
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One of the biggest concerns for business owners today is figuring out how to ensure their employees feel supported and valued.
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